• About Shipping & Rates

    Diamond Guitars takes pride in shipping our fine guitars to worldwide customers. We take shipping very serious and ship normally via UPS or DHL. For non-EU buyers, we also provide – when required – the appropriate import papers to insure a smooth journey. Guitars containing e.g. Brazilian Rosewood need official CITES import- and/or export papers for shipping into or outside the EU. We are qualified to verify existing documents and advise on and arrange appropriate documents needed for shipping and obtaining them. Contact us for more information.

    Packing tips

    Delivery inspection procedure

    • We only ship fully insured, though shipping damage is highly unlikely. Thus, it is very important to do a thorough inspection upon arrival of the shipment. Please read the necessary steps in this Order Delivery Checklist

    Shipping costs: 

    • Shipping charges are based on acoustic guitar size box with an average size of 120 cm x 22 cm x 52 cm or 48″ x 8,6″ x 21,5″).
    • Mail for a quote for different box sizes.
    • Additional charges may apply for remote areas or other box sizes
    Country Shipping Costs * Duration Transport
    Austria € 42 3-5 days
    Belgium € 19 1-2 days
    Bulgaria € 65 4-6 days
    Croatia € 54 4-6 days
    Cyprus € 65 5-7 days
    Czech Republic € 54 3-5 days
    Denmark € 54 2-4 days
    Estonia € 65 5-7 days
    Finland € 65 4-6 days
    France € 32 2-4 days
    Germany € 19 1-3 days
    Greece € 54 4-6 days
    Hungary € 54 3-5 days
    Ireland € 62 3-5 days
    Italy € 54 2-4 days
    Latvia € 74 5-7 days
    Lithuania € 74 5-7 days
    Luxembourg € 24 1-2 days
    Malta € 65 4-6 days
    Monaco € 39 4-6 days
    Poland € 54 3-5 days
    Portugal € 65 3-5 days
    Romania € 65 5-7 days
    Slovakia € 65 3-5 days
    Slovenia € 65 3-5 days
    Spain € 65 3-5 days
    Sweden € 54 3-5 days
    the Netherlands € 13 1-2 days
     
    Europe Shipping Costs * Duration Transport Import Duties
    Norway € 60 2-7 days yes
    Serbia € 65 4-6 days yes
    Switzerland € 55 2-5 days yes
    United Kingdom € 55 4-8 days yes
     
    USA and Canada Shipping Costs * Duration Transport Import Duties
    parcel 1-9 kg € 99,00 3-5 days yes
    parcel 10-32 kg € 205,00 3-5 days yes
    parcel 32+ kg ask for quote and lead time
     
    Worldwide Shipping Costs * Duration Transport Import Duties
    parcel 1-9 kg € 105,00 2-7 days yes
    parcel 10-32 kg € 295,00 2-7 days yes
    parcel 32+ kg ask for quote and lead time
     
    • * = surcharges may apply for remote area service of non-standard packaging
    • All EU-countries are free of Custom charges.
    • American made guitars are free of custom charge when returned to the USA. Mail us for the applicable forms.
    • For non-EU shipments, VAT on new items does not apply. If applicable, divide the listed price by 1.21 and multiply with 100.
    • Express and Guaranteed shipping is possible. Mail us for a quote.