• Packing & Shipping

    Diamond Guitars takes pride in shipping our fine guitars to worldwide customers. We take shipping very serious and ship normally via DPD or UPS. For non-EU buyers we also provide – when required – the appropriate import papers to insure a smooth journey .

    Shipping costs: 

    • Shipping charges are based on acoustic guitar size box (on average 122 cm x 22 cm x 55 cm or 48″ x 8,67″ x 21,65″). Different sizes lead to different costs. Some countries will impose customs duties and/or handling fees. Please do check the actual rates at your local Customs office.
    • All EU-countries are free of Custom charges.
    • American made guitars are free of custom charge when returned to the USA. Mail us for the applicable forms.
    • For non-EU shipments VAT on new items does not apply. If applicable just deduct 21% of the listed price or multiply the amount by 0,8263%.
    • Express and Guaranteed shipping is possible. Call or mail us for a quote.

    CITES

    • As you probably know guitars that contain e.g. Brazilian Rosewood need official CITES import- and/or export papers for shipping into or outside the EU. We are qualified to verify existing documents and advise on documents needed for shipping and obtaining them. Contact us for more information.

    Packing tips