About Shipping & Rates
Diamond Guitars takes pride in shipping our fine guitars to worldwide customers. We take shipping very serious and ship normally via UPS or DHL. For non-EU buyers, we also provide – when required – the appropriate import papers to insure a smooth journey. Guitars containing e.g. Brazilian Rosewood need official CITES import- and/or export papers for shipping into or outside the EU. We are qualified to verify existing documents and advise on and arrange appropriate documents needed for shipping and obtaining them. Contact us for more information.
Packing tips
- Shipping a guitar to us by road or air? Make sure you read SHIPPING A GUITAR by Dan Erlewine.
Delivery inspection procedure
- We only ship fully insured, though shipping damage is highly unlikely. Thus, it is very important to do a thorough inspection upon arrival of the shipment. Please read the necessary steps in this Order Delivery Checklist
Shipping costs:
- Shipping charges are based on acoustic guitar size box with an average size of 120 cm x 22 cm x 52 cm or 48″ x 8,6″ x 21,5″).
- Mail for a quote for different box sizes.
- Additional charges may apply for remote areas or other box sizes
| Country | Shipping Costs * | Duration Transport | |
| Austria | € 57 | 3-5 days | |
| Belgium | € 29 | 1-2 days | |
| Bulgaria | € 72 | 4-6 days | |
| Croatia | € 79 | 4-6 days | |
| Cyprus | € 95 | 5-7 days | |
| Czech Republic | € 62 | 3-5 days | |
| Denmark | € 54 | 2-4 days | |
| Estonia | € 79 | 5-7 days | |
| Finland | € 79 | 4-6 days | |
| France | € 67 | 2-4 days | |
| Germany | € 39 | 1-3 days | |
| Greece | € 72 | 4-6 days | |
| Hungary | € 72 | 3-5 days | |
| Ireland | € 78 | 4-6 days | |
| Italy | € 62 | 3-4 days | |
| Latvia | € 82 | 5-7 days | |
| Lithuania | € 82 | 5-7 days | |
| Luxembourg | € 29 | 1-2 days | |
| Malta | € 95 | 4-6 days | |
| Monaco | € 52 | 4-6 days | |
| Poland | € 59 | 3-5 days | |
| Portugal | € 72 | 3-5 days | |
| Romania | € 72 | 5-7 days | |
| Slovakia | € 72 | 3-5 days | |
| Slovenia | € 72 | 3-5 days | |
| Spain | € 65 | 3-5 days | |
| Sweden | € 59 | 3-5 days | |
| the Netherlands | € 21 | 1-2 days | |
| Europe | Shipping Costs * | Duration Transport | Import Duties |
| Norway | € 85 | 2-7 days | yes |
| Serbia | € 85 | 4-6 days | yes |
| Switzerland | € 59 | 2-5 days | yes |
| United Kingdom | € 59 | 4-8 days | yes |
| USA and Canada | Shipping Costs * | Duration Transport | Import Duties |
| parcel 1-9 kg | € 99,00 | 3-5 days | yes |
| parcel 10-32 kg | € 215,00 | 3-5 days | yes |
| parcel 32+ kg | ask for quote and lead time | ||
| Worldwide | Shipping Costs * | Duration Transport | Import Duties |
| parcel 1-9 kg | € 135,00 | 2-7 days | yes |
| parcel 10-32 kg | € 375,00 | 2-7 days | yes |
| parcel 32+ kg | ask for quote and lead time | ||
- * = surcharges may apply for remote area service of non-standard packaging
- All EU-countries are free of Custom charges.
- American made guitars are free of custom charge when returned to the USA. Mail us for the applicable forms.
- For non-EU shipments, VAT on new items does not apply. If applicable, divide the listed price by 1.21 and multiply with 100.
- Express and Guaranteed shipping is possible. Mail us for a quote.
